
Terms and conditions
These terms explain use of verdeslots.com and the principal conditions to understand before using the Verde account service. The current account, game and promotion terms also apply to the activity you choose.
1. Company and scope
This website is provided under the name Verde Casino by Wiraon B.V., registration number 146886, at Korporaalweg 10, Willemstad, Curaçao. Contact support@verdecasino.com for website, account or privacy enquiries. The account terms identify Briantie Limited, registration HE 385770, at Perikleous 32, Flat/Office 6, Strovolos, 2020 Nicosia, Cyprus, as the payment agent acting for Wiraon B.V.
verdeslots.com provides information, selected play-money demonstrations and access to the Verde account service. Registration, deposits, withdrawals and real-money transactions take place in that account service. Read and accept the terms presented there before creating an account or carrying out an activity. This page is not a substitute for the full rules attached to an individual game, bet or promotion.
The published Verde account terms state operator licence number OGL/2024/686/0183. This reference is information about the account operator; it is not an assurance that gambling is permitted in every country or that every visitor is eligible to register.
2. Age, location and eligibility
You must be at least 18 and at least the higher legal gambling age, if any, that applies to you. You must also comply with the law in the place where you are located and meet the operator's account requirements. A translated page, a currency example or the ability to load the website does not establish permission to gamble.
The account terms prohibit opening, depositing into or using an account from restricted locations or by customers domiciled there. The reviewed list names Afghanistan, American Samoa, Aruba, Australia, Bonaire, Brazil, Cyprus, Curaçao, Czech Republic, North Korea, Ethiopia, France, Great Britain, Guyana, Guam, Iraq, Iran, Israel, Malta, Netherlands, Laos, Samoa, Saudi Arabia, Palestine, Pakistan, Romania, Russia, Saba, Serbia, Singapore, Spain, Statia, St. Maarten, St. Eustatius, Syria, Sri Lanka, Ukraine, United Kingdom, Uganda, United States of America, Vanuatu, Venezuela, Trinidad and Tobago, Turkey and Yemen. Check the current account terms because the list may change.
Do not misstate your residence, age or identity, or use location-masking tools to avoid a restriction. If eligibility is unclear, ask support before attempting to register or deposit. Any tax or reporting obligations associated with your activity depend on the rules that apply to you.
3. Account details and access
Only one account is permitted under the account terms. Registration information must be complete and accurate, and changes should be reported or updated promptly. Duplicate accounts can lead to closure and financial consequences under those terms. A login problem, declined offer or restriction is not a reason to create another account.
Keep your password and registered email secure. Do not allow another person to use your account or payment credentials. Notify support promptly if you suspect unauthorised access, and identify the activity you do not recognise. Password recovery and requests to change an inaccessible registered email follow different processes; use the login guide to find the right starting point.
Identity and eligibility checks may be required at any time. Supply the documents requested through the account's verification process, and keep unrelated sensitive information out of general enquiries. Failure to complete required checks may prevent access, payment processing or other account actions.
4. Deposits, withdrawals and verification
Use a payment method in your own name. Third-party payments are not permitted under the account terms, and withdrawals generally follow the method used to deposit, subject to the method's capabilities and the checks required for the account. Payment options, limits, currency and any applicable charges must be checked in the cashier before confirming a transaction.
A withdrawal request may require successful identity and payment verification before processing. Published processing periods vary with the amount; approval by the casino and arrival through a bank or payment provider are separate stages. The withdrawal guide explains the stated bands, conditions and exceptions. It does not promise that every payment arrives within the shortest advertised time.
Active bonuses can affect the balance that is available to withdraw. Cancelling a bonus or requesting a withdrawal may forfeit bonus-related rewards under the applicable rules. Review the balance and bonus status before acting. Ask support to explain an unclear fee, limit or status instead of making another deposit or continuing to wager merely to resolve a payment question.
5. Bonuses, free spins and rewards
A promotion is available only to an eligible account that meets its specific conditions. Check the qualifying deposit, activation method, eligible games or bets, wagering requirement, expiry, maximum stake and conversion limit. Some offers require activation before a deposit. A headline bonus amount should not be treated as immediately withdrawable money.
Welcome rewards are spread across qualifying deposits, while recurring rewards, cashback, loyalty benefits and tournaments have separate rules. Do not apply one offer's wagering or withdrawal conditions to another. Global English examples may be in EUR even when a different account currency is available; no automatic equivalent amount is promised.
Free spins linked to a deposit are not a no-deposit offer. Personal rewards or account messages do not establish a universal bonus code. The no-deposit guide distinguishes those cases and explains why account verification and withdrawal conditions still matter. Completing a bonus is optional: do not exceed a personal spending limit to meet a promotion's target.
6. Games, sports and demonstrations
Read the information supplied within each game for the paytable, stake controls, features and settlement rules. A provider name or game category does not establish a particular return percentage or a contribution to bonus wagering. Game results involve risk, and previous results do not guarantee future outcomes.
Sports bets are governed by the accepted bet details, the rules for the selected market and period, and the applicable sport-specific conditions. Event postponement, abandonment, incorrect odds and settlement disputes can be treated differently from casino game issues. The sports guide explains the reviewed rules and the distinct conditions of betting promotions.
Demonstrations on this website use virtual funds. They do not accept deposits, create cash winnings or provide a balance that can be transferred to your real-money account. Opening a demo loads the selected provider's game inside the page. If it fails to load, you can close it or try again; you do not need to open an account or pay to resolve a demonstration error.
7. Fair use and website availability
Do not interfere with the website, attempt unauthorised access, manipulate games or payments, introduce malicious software or use false information to obtain an advantage. The account terms address collusion, prohibited software, duplicate accounts and other misuse, including the consequences for accounts, bets and balances.
Pages, games or account features may be unavailable during maintenance or because of a connection or service problem. If a real-money round or payment appears incomplete, retain its reference and contact support. Do not assume an apparent display error creates a valid entitlement to money, and do not repeat a transaction simply because its result has not yet appeared.
The site information may be updated when offers, games or account procedures change. Check the current terms before an action that depends on an offer or condition. This website does not promise winnings, uninterrupted availability or a particular financial result from following a guide.
8. Privacy and intellectual property
The Privacy notice explains information involved in reading this website, opening the account service through campaign measurement, launching demos and sending enquiries. Account registration and payment checks involve additional information described in the account service. Do not send passwords, payment security codes or unnecessary identity documents through an ordinary enquiry.
Verde names, logos, illustrations, written material and game-provider assets are protected by the rights of their respective owners. Access to the website does not transfer those rights or grant a licence for commercial copying, redistribution or use of the brand. Ask for permission before using protected material beyond what applicable law permits.
9. Questions, errors and complaints
Report the issue promptly
Contact support@verdecasino.com or Live Support with the relevant game, bet or payment reference. For casino incidents, the published account terms request a report within ten days and the exact incident time. Betting claims have separate windows, including a distinct live-betting condition, so do not assume the casino period covers every case.
Keep the information together
Describe what happened, what the account shows and which outcome you question. Retain focused screenshots, confirmation messages and the case reference. Avoid sending multiple unrelated messages that make the sequence difficult to establish.
Request the decision and next steps
Ask support to explain the rule and account record used in its response. If the matter remains unresolved, continue with the same reference and request the applicable review or escalation process. This page does not guarantee a particular complaint outcome or replace rights available under applicable law.
10. Limits, closure and self-exclusion
You can contact Live Support to request account activity limits. If gambling is causing harm, make a clear self-exclusion request rather than describing it only as a login problem or ordinary account closure. Follow the process on the responsible gambling page, including the registered-email request and support confirmation required by the published terms.
Account deactivation can affect login and withdrawal access. Ask support how any remaining balance will be handled as part of the request, without delaying a request for protection. Do not open another account, use someone else's account or attempt to bypass an exclusion. Independent support can help alongside an account restriction.
11. Applicable law and updates
The published account terms specify the law and courts of Curaçao for the account agreement. Mandatory rights and protections that apply to you are not removed by this explanatory website page. Seek qualified advice if you need to understand a legal right or obligation in your own circumstances.
This website version is dated 9 September 2026. Updated terms will be presented with a revised date. If you disagree with terms applicable to a service, do not proceed with that service and contact support about any existing account matter. For a promotion or game, always read the version shown before participation.
