Privacy notice
This notice explains how information is involved when you browse verdeslots.com, open the Verde account service, launch a demo or contact us. Last updated 9 September 2026.
Who is responsible for your information?
Wiraon B.V., registration number 146886, is responsible for the information covered by this notice. Our registered address is Korporaalweg 10, Willemstad, Curaçao. Send questions about personal information to support@verdecasino.com and identify verdeslots.com in your message so that the request can be directed to the relevant service.
This notice describes browsing and the features offered on this website. Registration, identity checks, deposits, withdrawals and real-money play take place in the Verde account service. Its privacy information explains the additional account records and checks involved. Read that information before supplying account, financial or identity details.
What information is involved?
| Your activity | Information involved | Why it is needed |
|---|---|---|
| Reading a page | IP address, requested page, browser and device information, and request time | Delivering pages and images, maintaining availability and investigating misuse or errors |
| Opening the account service | Connection and browser information, the referring website origin and campaign-routing information | Completing your requested transition and measuring campaign traffic |
| Launching a game demo | Connection and device information received by the selected game provider; demo-session information | Loading and running the demo you selected |
| Sending an enquiry | Your email address, message, relevant account or case references and attachments you choose to send | Responding to the enquiry, finding the relevant records and keeping a case history |
Browsing pages and using your device
Your browser sends connection information when it requests a page, font or image. Hosting and delivery services process those requests so the website can reach your device. Operational records may also be used to identify failed requests, protect availability and investigate unwanted activity. Reading a guide does not require you to provide a name, date of birth or payment details.
The website does not include a registration form, payment form or identity-document upload. Its region control changes the edition you choose to read; it does not ask for access to your device's precise location. Do not put confidential information into page addresses or search parameters, because addresses can appear in browser history and service records.
Opening your account and campaign measurement
Buttons for joining, account access and account support open the account service in a separate browser tab. The transition passes through a campaign measurement service. That service receives the request and routes it onward, allowing visits from this website to be attributed and analysed. This is part of the commercial campaign through which the account service is reached.
The transition is configured to send the website origin as the browser referrer rather than the full page address. The destination and measurement service still receive the connection information needed to respond, such as your IP address and browser information. They may create their own visit or campaign identifiers and process later account activity according to the notices presented there.
Opening account support is a navigation action; it does not submit a support message on your behalf. You must still describe your issue in the account service or send an email. Browsing this website is not consent to receive promotional emails, and an account transition should not be taken as a substitute for the choices offered during registration.
Game demos, cookies and browser storage
A selected demo is loaded from its game provider only after you choose to open it. The provider receives the browser request and can process information needed to run the game. Depending on the provider and your browser settings, the embedded game may also use cookies or other browser storage. Closing the demo removes the game frame from this page, but it does not necessarily delete information that the provider has already received or stored.
The page's own interface does not set advertising cookies or use a separate visitor-analytics script. This does not mean that the hosting service, an opened demo or the account destination processes no information. Their involvement depends on which features you use. You can read the guides without starting a demo or opening the account service.
Your browser controls allow you to inspect and clear stored website data and restrict third-party storage. Restrictions may prevent a demo or account feature from working. Clearing browser data does not delete records held in an account or support system; send a separate privacy request if you want to ask about those records.
Information you send to support
When you email us, we receive your address, message and any attachments. Include only the information relevant to the question. A transaction or case reference usually provides a better starting point than a full bank statement. Do not send passwords, card security codes, personal identification numbers or one-time verification codes.
For an account-specific request, the support team may need to establish that you are the account holder before discussing records or making changes. Follow the verification instructions supplied for that purpose. Communications can be retained as part of the case history, to document responses and to meet applicable record-keeping requirements. A privacy enquiry and a request to close or exclude a gambling account are different requests; tell us clearly which action you need.
Purposes, service providers and legal requirements
Information is used to deliver requested pages and features, respond to messages, protect the service, measure account transitions and meet legal obligations. Where a legal basis must be identified, the basis depends on the activity: providing a requested service, legitimate interests in operating and protecting it, compliance with a legal obligation, or consent for an activity that requires it. Ask us about a particular use if you need its specific basis explained.
Access may be needed by staff handling your request and by hosting, delivery, communications, game and campaign-measurement providers involved in the feature you use. Account payments involve separate payment services; the Verde account terms name Briantie Limited as the payment agent for Wiraon B.V. Information may also be disclosed in response to a lawful request from an authority.
The company is based in Curaçao, and service providers may process information in other countries. The location and protections relevant to a particular record depend on the service concerned. Contact us for information about recipients and any applicable international-transfer safeguards. This notice does not promise that all information remains in your country or that every provider follows an identical retention period.
How long information is kept
Retention depends on the purpose of the record, whether an enquiry or dispute remains open, applicable legal requirements and the need to investigate security or payment issues. A delivery record, a support conversation and a regulated account record serve different purposes and may therefore be kept for different periods.
Ask support to identify the period or criteria for the particular information you are concerned about. Closing a demo or clearing a browser does not close an account. Equally, account closure or an erasure request does not automatically remove records that must be retained for a legal obligation or an unresolved claim. We should explain any reason that prevents the action you request.
Ask about or exercise your privacy rights
Depending on the law that applies, you may be able to request access, correction, deletion, restriction or portability of your information, object to certain processing, or withdraw consent where it is the basis for processing. Those rights have conditions and exceptions; withdrawing consent does not undo lawful processing that has already occurred.
Describe the information and action
Email support@verdecasino.com with the website name and explain whether you want information, a correction or another action. Identify the relevant visit, account or support case as clearly as possible without including unnecessary sensitive documents.
Complete any necessary identity check
We may need enough information to distinguish your records from another person's. Ask why any additional information is needed and follow the secure process specified by support. Keep the case reference for further correspondence.
Ask for an explanation or raise a concern
If the response does not resolve your question, explain what remains outstanding and request a review. You may also have the right to complain to the data-protection authority responsible in your country or for the processing concerned.
Age restrictions and changes to this notice
This website is intended for adults who meet the gambling age applicable in their country, with a minimum age of 18. If you believe a child has supplied information in connection with the service, contact support so the matter can be reviewed. Do not send more information about the child than is needed to explain the concern.
We may update this notice when the website's features or processing arrangements change. The date at the top identifies this version. Read the current notice and any information shown with a particular feature before sharing personal information.